Privacy Policy

Last Updated: 15 January 2026

Small Business Web Designs ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.

We collect information that you voluntarily provide to us when you:

• Fill out our contact form or enquiry form
• Request a quote for our services
• Become a client and complete our question list
• Correspond with us via email
• Subscribe to our newsletter or updates
• Provide feedback or testimonials

Personal Information We May Collect:

• Name and business name
• Email address
• Phone number
• Business address
• Website domain name
• Business details and content for your website
• Payment information (processed securely through our payment provider)
• Any other information you choose to provide

Automatically Collected Information: When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Pages you visit on our site
• Time and date of your visit
• Time spent on pages
• Referring website addresses

This information is collected through cookies and similar tracking technologies.

We use the information we collect to:

Provide Our Services:

• Create and build your website
• Communicate with you about your project
• Process your payments
• Provide customer support
• Manage your website hosting and domain

Improve Our Services:

• Understand how visitors use our website
• Improve our website functionality and user experience
• Develop new services and features
• Monitor and analyze usage patterns

Communicate With You:

• Send you updates about your project
• Respond to your enquiries and requests
• Send invoices and payment reminders
• Provide technical support
• Send you information about our services (with your consent)

Legal and Security:

• Comply with legal obligations
• Protect against fraud and unauthorized access
• Enforce our terms and conditions
• Resolve disputes

We do not sell, trade, or rent your personal information to third parties.

We may share your information in the following circumstances:

Service Providers: We work with third-party service providers who assist us in operating our business:

• Website hosting providers (OVH)
• Payment processors (for secure payment handling)
• Email service providers (for client communication)
• Domain registrars (for domain management)
• Project management tools (for internal workflow)

These providers have access to your information only to perform services on our behalf and are obligated to protect your information.

Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

With Your Consent: We may share your information for any other purpose with your explicit consent.

What Are Cookies? Cookies are small text files placed on your device to collect standard internet log information and visitor behavior information.

How We Use Cookies:

• Essential Cookies: Necessary for our website to function properly
• Analytics Cookies: Help us understand how visitors use our website
• Functionality Cookies: Remember your preferences and settings

Third-Party Cookies: We use Google Analytics to analyze website traffic. Google Analytics uses cookies to collect information about how visitors use our site. This information is used to compile reports and help us improve our website.

Managing Cookies: You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some parts of our website may not function properly without cookies.

For more information about cookies, visit www.allaboutcookies.org.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our Security Measures Include:

• Secure server infrastructure with daily backups
• SSL encryption for data transmission
• Secure password-protected access to client areas
• Regular security monitoring and malware scanning
• Limited access to personal information by staff
• Secure payment processing through trusted providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our Security Measures Include:

• Secure server infrastructure with daily backups
• SSL encryption for data transmission
• Secure password-protected access to client areas
• Regular security monitoring and malware scanning
• Limited access to personal information by staff
• Secure payment processing through trusted providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain legal obligations.
• Objection: You can object to our processing of your personal information in certain circumstances.
• Data Portability: You can request a copy of your information in a structured, machine-readable format.
• Withdraw Consent: Where we rely on your consent to process your information, you can withdraw that consent at any time.
• To Exercise Your Rights: Contact us at [email protected] with your request. We will respond within 30 days.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

We will notify you of any material changes by:

• Posting the new privacy policy on this page
• Updating the "Last Updated" date at the top
• Sending an email notification to clients (for significant changes)

We encourage you to review this privacy policy periodically to stay informed about how we protect your information.

Your information may be transferred to and maintained on servers located outside of Australia. By using our services, you consent to the transfer of your information to countries that may have different data protection laws than Australia.

We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

If you have questions or concerns about this privacy policy or our data practices, please contact us:

Email: [email protected]

Mail: Small Business Web Designs, Sydney, NSW, Australia

Response Time: We aim to respond to all privacy-related enquiries within 30 days.

If you have questions or concerns about this privacy policy or our data practices, please contact us:

Email: [email protected]

Mail: Small Business Web Designs, Sydney, NSW, Australia

Response Time: We aim to respond to all privacy-related enquiries within 30 days.